Privacy policy

Effective Date: November 11, 2026

At Noveentra, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from https://noveentra.shop.

By using our website, you acknowledge that you have read this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

Personal Information:

  • Full name.
  • Billing and shipping address.
  • Email address.
  • Phone number, if provided.
  • Order details and purchase history.

Payment Information:

Payments are processed through third-party payment providers. We may receive payment-related information, such as transaction confirmations and payment status. We do not intentionally store complete credit or debit card numbers on our website.

Technical Information:

When you browse our website, we may automatically collect:

  • IP address.
  • Browser type and device information.
  • Operating system.
  • Pages visited and browsing activity.
  • Referring website and approximate location information.

2. How We Use Your Information

We use collected information for the following purposes:

  • To process and fulfill your orders.
  • To arrange shipping and delivery.
  • To send order confirmations and shipping updates.
  • To respond to customer service inquiries.
  • To process returns, refunds, and exchanges.
  • To improve our website, products, and shopping experience.
  • To detect and prevent fraudulent transactions.
  • To comply with applicable legal obligations.
  • To send promotional emails where permitted by law and, when required, with your consent.

3. Sharing Your Information

We do not sell your personal information for money.

However, we may share certain information with trusted third-party service providers when necessary to operate our business, including:

Payment Processors: To securely process payments and prevent fraudulent transactions.

Shipping Providers: To deliver your orders to the address you provide.

Website and E-commerce Providers: To operate, maintain, and improve our online store.

Analytics and Marketing Providers: To understand website usage and improve our advertising and marketing activities, where applicable.

Legal Authorities: We may disclose information when required by law, legal proceedings, or government requests.

These third parties may process your information according to their own privacy policies and applicable legal requirements.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember items in your shopping cart.
  • Save website preferences.
  • Understand how visitors use our website.
  • Improve website performance.
  • Support advertising and marketing activities.

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

Where required by law, we will obtain consent before using non-essential cookies or tracking technologies.

5. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, complying with legal obligations, resolving disputes, and enforcing agreements.

When information is no longer needed, we take reasonable steps to delete or securely dispose of it, subject to applicable legal requirements.

6. Data Security

We use reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on your state of residence and applicable privacy laws, you may have certain rights regarding your personal information, including:

  • The right to request access to personal information we hold about you.
  • The right to request correction of inaccurate information.
  • The right to request deletion of your personal information.
  • The right to obtain a copy of certain personal information.
  • The right to opt out of certain targeted advertising or data processing activities.
  • The right to withdraw consent where processing is based on consent.
  • The right not to receive discriminatory treatment for exercising your privacy rights.

To exercise applicable privacy rights, please contact us at:

**hep@noveentra.shop**

We may need to verify your identity before processing certain requests.

8. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information directly from children under 13.

If we become aware that we have collected personal information from a child without appropriate authorization, we will take reasonable steps to delete that information.

9. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

10. Email Communications

If you place an order, we may send you transactional emails related to your purchase, payment, shipping, or customer support.

If you subscribe to our marketing communications, you may receive promotional emails about products, offers, and updates.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the email.

Unsubscribing from marketing emails will not prevent us from sending essential transactional messages.

11. International Data Transfers

Although Noveentra serves customers in the United States, certain third-party service providers may process or store personal information in other countries.

Where applicable, we take reasonable steps to ensure that such transfers comply with relevant data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, or applicable legal requirements.

Any updates will be posted on this page with a revised Effective Date.

We encourage you to review this page periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us:

Business Name: Noveentra

Website: https://noveentra.shop

Email: hep@noveentra.shop

Business Address:

285 Franklin Ave,
Belleville, NJ 07109,
USA.

We appreciate your trust in Noveentra and are committed to respecting your privacy.

Noveentra Privacy Team