Contact information

At Noveentra, customer satisfaction is our priority. We are always happy to help with questions about our products, orders, shipping, returns, or any other concerns.

If you need assistance, please feel free to contact us using the information below.

Customer Support

Email: hep@noveentra.shop

Website: https://noveentra.shop

For the fastest assistance, please include your order number (if applicable) and a brief description of your inquiry.

Business Address

Noveentra

285 Franklin Ave,
Belleville, NJ 07109,
United States.

Customer Service Hours

Monday – Friday: 9:00 AM – 5:00 PM (Eastern Time)

Saturday – Sunday: Closed

Response Time

We aim to respond to all customer inquiries within 24–48 business hours.

During holidays or busy periods, responses may take slightly longer.

How Can We Help?

Our customer support team can assist you with:

  • Order status and tracking.
  • Shipping and delivery questions.
  • Returns and refund requests.
  • Exchanges and damaged products.
  • Product information and general inquiries.
  • Payment and checkout assistance.

Thank you for choosing Noveentra. We appreciate your business and look forward to assisting you!

Noveentra Customer Support Team